FAQS

Please schedule your tour as far in advance as possible either through our website, or by calling 321-392-4125 or 888-FOR-RIDE to allow for the best selection of times. We require a credit card to hold a reservation (unless redeeming a Gift Certificate). The credit card is only used to hold the reservation. Payment is collected after your tour is over.

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Please schedule your tour on our website or by calling 321-392-4125 or 888-FOR-RIDE as far in advance as possible to allow for the best selection of times. We do not schedule tours via email correspondence. We fly 7 days a week, year round. Weekend reservations are often tightly booked, so you should try to schedule as early as possible. While we do take “walk-ups” when availability permits, we do ask that you make an appointment.

Please plan to arrive at least 15-minutes prior to your tour reservation. (25-30 minutes prior for sunset flights and biplane tours with Aerobatics Upgrades) This will allow time for a preflight safety briefing and for you to get settled into the aircraft. You should allow an additional 15-minutes after your tour for deplaning and checkout.

You pay after your tour(s) are complete. (It’s always easier to pay for something when you have a big smile on your face!) We accept cash or credit cards. (Visa, Mastercard or Discover; sorry, we do not accept American Express)

When we take your card number to hold a reservation, we don’t put a charge on your card and it’s information is encrypted (for security purposes). Therefore, you will need to present your credit card at the time of checkout.

Our helicopter seats three passengers at a time (one in the front, beside the pilot, and two in the rear). Seating is spacious and each seat has a large window for sightseeing. There is an individual weight limit of 300 lbs per passenger and a combined (up to three) passenger weight limit of 600 lbs. Children/infants under the age of two can sit on an adult’s lap.

Children/infants under the age of 2 can ride on the lap of an adult. Ages 2 and older must occupy their own seat. Getting in and out is very easy and comfortable for adults of any age.

The Helicopter is air-conditioned and offers a comfortable climate year-round.

Yes, our Helicopters have an intercom system that allows two-way communication between the pilot and the passengers. We supply the headsets.

The maximum weight limit is 600 lbs combined total weight of up to three passengers. There is a maximum limit of 300 lbs per seat.

Both coasts of Central Florida offer many exciting sights to see. Please see our online tour descriptions on our website for more details about each tour. 

Yes! A camera with a wide-angle lens is perfect. It should have a strap if possible. A camcorder is good as long as it is one of the smaller, handheld types

Yes, we have an HD Megapixel wide-angle video camera mounted on the aircraft that records a fantastic high-quality movie of your flight. Our video package consists of having your flight video professionally edited and posted online, as well as having a hard-copy DVD mailed to your home. The video package is a great value and a fun way to relive your flight experience! The video package is optional and is available at a very reasonable price. Every flight is recorded so you can view your video after the flight before making a decision to purchase it.

There are a number of reasons we may cancel your flight due to weather (wind, low clouds, rain, etc.). Simply put, we will not take you up on a day where you will not be thrilled with your flight. Your pilot has the authority to cancel, change, or shorten a flight due to weather or other variables. If we cancel your flight due to inclement weather we will gladly reschedule your flight for the next best time and date. NOTE: Tours that are cancelled or rescheduled by us due to weather do not incur any cancellation charges.

If you would like to change your flight to a longer tour, we ask that you give us as much notice as possible. Our tours are often booked back-to-back and it may be difficult for us to accommodate last-minute changes. We will do our best to accommodate you if at all possible.

Please call us right away if you need to reschedule or cancel your tour reservation. As a small business, it’s important that we be able to rebook that time for another customer. We require at least 24-hours notice for this.

There is no charge for reservations canceled at least 24 hours in advance. However, once booked, any reservation canceled with less than 24 hours of the scheduled ride will be charged a $50 cancellation fee per flight. Reservations canceled on the same day of the scheduled flight may be charged the full amount of the tour(s) – this includes no-shows and Gift Certificate redemptions. NOTE: Tours that are cancelled or rescheduled by us due to weather do not incur any cancellation charges.

It is very safe! The most hazardous part of this adventure is the drive to the airport. Our aircraft are cared for on a daily basis and receive a full inspection by our full-time maintenance staff every 100 hours of flying. All our pilots are FAA certified commercial pilots, with most holding Airline Transport Pilot ratings. All our pilots and mechanics participate in a rigorous FAA/DOT drug test program.

We typically fly from 9am to sunset, however we don’t always staff our airport office during non-flying periods. Please call us at 321-392-4125 before coming out to the airport so we may provide you with the best possible service.

While not required (or expected), most of our pilots are very appreciative of a tip, if you feel they earned it.

Yes, all passengers must sign a waiver of liability. For passengers under 18 years of age, an adult or legal guardian must sign for them. You can review the waiver on our website.